Privacy Policy

Last Updated: 15 July 2026

Peptiqo Labs ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit peptiqo-labs.com or contact us.

1. Contact Information

If you have any questions about this Privacy Policy or your personal data, you can contact us:

Peptiqo Labs
Glasgow G12, United Kingdom

Email: info@peptiqo-labs.com

Telephone: 07451 238163

2. Information We Collect

We may collect the following information:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order details
  • Payment information (payments are processed securely by our payment provider and we do not store your full payment card details)
  • IP address
  • Browser and device information
  • Website usage data collected through cookies and analytics

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Deliver products and services
  • Respond to enquiries and customer support requests
  • Process refunds where applicable
  • Improve our website and customer experience
  • Detect and prevent fraud
  • Comply with legal and regulatory obligations

Where you have given your consent, we may also send marketing communications. You can opt out at any time.

4. Legal Basis for Processing

We process your personal information under one or more of the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent (where required)

5. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

  • Payment processors
  • Delivery and courier companies
  • Website hosting providers
  • IT service providers
  • Professional advisers
  • Government authorities where required by law

We only share the information necessary for these services.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, accounting, or tax obligations.

8. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.

You can control or disable cookies through your browser settings. Where required by law, we will request your consent before placing non-essential cookies.

9. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Request transfer of your data where applicable
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the UK Information Commissioner's Office (ICO)

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Peptiqo Labs
Glasgow G12, United Kingdom

Email: info@peptiqo-labs.com

Telephone: 07451 238163